We accept returns within 14 days from the time your order shows delivered. (All sale items are final sales). All returns will be refunded in the form of an e-gift card, valid for use on our site at anytime. Items must be shipped back to our fulfillment address at the cost of the customer.
To initiate a return or if you have any questions about returning an item please email firstname.lastname@example.org with your order # and items you'd like to return! We will send you mailing instructions after determining if the items are eligible for return. You will receive your account credit via email within 48 hours of us receiving the eligible items back.
Eligible items: items must be returns in new condition with the original tags/packaging. They cannot have been worn or washed or have any odor to them i.e. smoke, pets, perfumes, etc. Any items shipped back not meeting these conditions will be donated and not refunded. Please note items of any CUSTOM nature are not eligible for return!
Please do NOT mail returns without prior contact. They will not be accepted.